Management Fee & Payment schedules
This fee covers the period contracted. This payment includes our team commitment to care for your property, to assist in emergencies and includes all the office administration costs related to this care. This amount is payable every July. The annual pool maintenance is charged at the same time; however the garden maintenance fee is invoiced quarterly.

6 monthly   
This involves making regular checks to your property to confirm all is running correctly, i.e. water supply, gas bottle, TV connection, electricity supply etc… opening the property for arrivals and placing the terrace furniture outside. The reverse is implemented after departure. It is also included the closing of your property for the winter.
We will endeavour to advise you regarding any malfunctioning items and problems. All emergencies however, will be automatically dealt with. All repair works and parts will be invoiced from your float account held with us.

12 monthly
If the yearly management fee is contracted, then it will also include the closing of your property for the winter, once the last visitor leaves. The property is cleaned and the linen stored for easy  airing, the electricity and water is switched off, the butane gas bottle disconnected, the terrace furniture entered and the property is prepared to ease the airing and wintering.
Your property is then checked every two to three weeks.
We will endeavour to advise you regarding any malfunctioning items and problems. All emergencies however, will be automatically dealt with.
All repair works and parts will be invoiced from your float account held with us.

Linen
If your property is to be used as a rental property by the company, then we will provide the linen used by our guests. However, as an owner, we think it’s rather exciting to purchase your own linen. Whilst buying your new linen, please remember NOT to buy white, as this can easily be lost accidentally along with the company white linen.
Name tags are necessary and can be obtained so easily off the island; these tags should indicate your surname and property number. Our staff will sew them on for you if needlework is not your forte!
Your private linen can be stored in your property, in a lockable cupboard or stored free of charge in our laundry, based in Son Bou.

Rental contract owners
To assist with the maintenance of your rental property and ultimately your investment, we will make a thorough revision of your property, assessing problems or potential problems we feel could occur in your property, these comments and suggested amendments/improvements are normally posted to you in the early New Year along with the rental contract.

Spring Clean
This is an action we carry out automatically on your property, prior to your first arrival and therefore it is very important that if you wish to cancel, change, add or exclude anything from the “spring clean” that you advise us.
A “spring clean” involves the cleaning and preparation of your property, and you are invoiced as per our tariff.
The spring clean includes the cleaning of all utensils, crockery, glassware, cupboards and draws, windows and shutters; cleaning curtains and fabrics, sofa covers and cushions, plus any linen in the property that requires cleaning will be done as well but invoiced as an extra cost. It also includes the cleaning of terraces, BBQ patio areas and garden furniture etc. The beds will be prepared in respect to the number of travelling parties arriving into your property.

Cleaning for arrivals
This is the preparation of your property for any new arrival and includes the preparation of all the linen required to reflect the number of travelling persons.
We invoice you for the linen left in the property and therefore it is very important that you advise us fully, regarding your cleaning and laundry requirements, prior to any arrival.
For this reason we have the “cleaning and laundry request form”, a detailed form which highlights you’re booking requirements, and can be completed each time your property is to be used and faxed or e-mailed to the main Alaior office. If we fail to receive this information, then we will assume that all the beds are to be used, meaning the maximum amount of linen will be placed in the property to reflect the number of beds; for example, a property with two bedrooms will be supplied with 2 single sheets per bed, 2 double sheets per bed, 1 pillow case per person, 1 bath towel & 1 hand towel per person, 3 tea towels and 1 bath mat.
Unless you state differently, the linen is changed weekly, for example – for a 2 weeks stay, the linen is fresh for the arrival and changed once more (please note that the fresh linen is left on the beds only, and the maids don’t make up beds unless you request it). In contrast, a one-week stay will just imply the fresh linen prepared for the arrival.
Extra cleaning and linen is always available.
Vanessa Llambias is your central office contact regarding your travel arrangements, requirements and your float account.

Special requests
Menorca is a special island, and invitingly offers a whole range of cultural, social and sporting activities and excursions. So let us help you make your celebrations and outings easier; we can assist with restaurant bookings, with excursions, such as horse riding, kayaking and other water sports, golfing times, relaxing island cruises, aeroplane flights around the island, not forgetting arranging special catering, flowers, fruit, drink and celebratory cakes etc… So please feel welcome to discuss this with us.

The float
This is an internal account between you and the company, the amount of the float normally deposited is 500 euros. Top ups can then be made as and when needed, either in cash, cheques or bank transfers. Regular statements are posted to your home address or they can be e-mailed to you.
Please note that we do not touch your personal bank accounts here on the island to collect fees.

Under the MM “umbrella”:
MM Property Rentals can offer you a whole range of complimentary services, designed to reduce your worries and make your life simpler.
Villacars rent a car: Apart from the special prices they can offer you and your guests, did you know that they also sell cars, store them and take care of them, meaning that you have your own car waiting for you at the airport upon your arrival, and on your day of departure, you can leave your car in the parking lot with no worries.
All types of cars can be stored and if you travel regularly – it’s often the more economical option to buy and store than rent.
MM Obras–works: Thinking of building, improving or repairing your property? Then you need not look any further- MM Obras-works is “the company” for you and Kike Moll is our projects manager, please feel welcome to talk with him.
MM Holiday rentals: Can offer you the ideal opportunity to help towards your property costs. If your desire is to rent out, then you need to speak with Domingo Enrich, he above all knows the holiday market trend and today’s traveller needs. The company invests time, energy and money in this field and we are constantly promoting Son Bou and Menorca. Please feel welcome to speak with Domingo.
Fincas Son Bou: Come the time, when you wish to change direction, upgrade, downgrade, change Island etc. please remember that Sue Davies runs the property sales department.
MM Son Bou Reception: We would like to stress that our MM Son Bou Reception is at your and your guest’s disposition. This reception is opened seven days a week, from 9.00h - 22.00h and manned by English speaking staff, during the summer months (1st May until 31st October). Sue Davies is based here and she will endeavour to assist with information’s, reservations, problems, requests, payments and care for your affairs in resort.

Contacts 
Vanessa Llambias cares for you and your guests travel arrangements and cleaning requirements, Vanessa can be contacted in our Alaior office, and Sue Davies, our resort contact, can be located in the Son Bou office, to discuss any improvements, reservations, payments and maintenance problems and queries.  
Enforcing our service promise to you and your summer guests, please remember that we have a resort reception, which is open seven days a week, from 09.00h – 22.00h and manned by English speaking staff during the summer season. (1st May until 31st October)

MM Property Rentals Central office:
Telephone          (0034) 371802
Fax                      (0034) 372984
E-mail        Vanessa@menorcarentals.com   /   mmpr@infotelecom.es

Son Bou Office and Reception contact details:
Telephone          (0034) 371216
Mobile                (0034) 659 900 511 (Sue Davies)
Emergency          (0034) 659 900 513 (reception) or Sue Davies
Fax                      (0034) 372844
E-mail                 fincassonbou@infotelecom.es